Eckhart Appointments
We are proud to offer one-on-one appointments with library staff to assist with what you need. The scope of Eckhart Appointments is detailed below. If you have questions before booking an appointment, contact us.
Basic Computer Skills
We can assist with navigating websites, creating email addresses, and utilizing programs like Microsoft Office or Google products.
Beginning Research
We can guide you through the research process, connect you with resources, and assist with creating citations. We can also assist with genealogy and local history research with the services available at Willennar Genealogy Center.
eGovernment Help
We can assist with filing for FSSA benefits like food stamps and similar programs. We are also able to assist with voter registration, tax printing, and filing for unemployment.
Internet Navigation
We are able to assist with safe and effective use of the Internet and online security. We offer recommendations on how to identify credible and secure websites for information, online shopping, and social media.
Downloadable & Streaming Content
We can provide an overview of streaming services, setting up accounts, basic use of them on smart phones and tablets, and utilizing the library’s online content.
We Cannot
We cannot troubleshoot or repair specific problems; violate copyright (or any other federal, state, or local statute); assume responsibility for patron devices; recommend a particular brand, device, or company.
If we cannot help you, we will refer you to someone else.